Privacy Policy
Mineralx Flowtech Private Limited ("Mineralx", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website www.mineralx.in or interact with us through our online services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
When you contact us, request a quotation, download a brochure, or submit an enquiry, we may collect:
- Full Name
- Company Name
- Email Address
- Phone Number
- Job Title
- Company Address
- Industry
- Any information voluntarily provided in your message.
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Website Usage Statistics
- Cookies and Similar Technologies
2. How We Use Your Information
- Respond to enquiries and quotation requests.
- Provide product information and technical support.
- Process business communications.
- Improve our website and services.
- Send product updates or marketing communications (where permitted).
- Maintain customer relationships.
- Comply with legal obligations.
- Prevent fraud and ensure website security.
3. Cookies
Our website may use cookies to:
- Improve website performance.
- Remember user preferences.
- Analyze website traffic.
- Enhance user experience.
You may disable cookies through your browser settings. However, certain website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Authorized employees.
- Trusted service providers.
- IT support providers.
- Government or legal authorities when required by law.
- Business partners only when necessary to fulfil your request.
All third parties are expected to maintain the confidentiality and security of your information.
5. Data Security
We implement reasonable technical and organizational security measures to protect your information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Respond to your enquiries.
- Maintain business records.
- Meet contractual obligations.
- Comply with applicable laws.
When no longer required, your information is securely deleted or anonymized.
7. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Correct inaccurate information.
- Request deletion of your data.
- Withdraw consent where applicable.
- Object to certain processing activities.
- Request information about how your data is used.
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our website is intended for business and industrial users.
We do not knowingly collect personal information from individuals under the age of 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with the revised effective date.
We encourage visitors to review this page regularly.
11. Contact Us
Mineralx Flowtech Private Limited
S.F.No.435/1A, Palathurai Road,
Mettangadu, Madukkarai,
Coimbatore – 641105,
Tamil Nadu, India
+91 63747 14005
info@mineralx.in
www.mineralx.in
